Shipping Policy

Shipping Policy

Last Updated: June 2026

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time

Delivery times may vary depending on the destination and shipping method selected during checkout.

Shipping Charges

Shipping costs are calculated during checkout and displayed before order confirmation.

Order Tracking

When available, tracking information will be provided via email after the order has been shipped.

Delays

Prism Cloud is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery or expected delivery date.

Contact Us

For shipping-related questions, please contact our customer support team through the Contact Us page.